Your Store's AI Shopping Assistant

Help customers find the perfect product with an AI concierge that knows your entire catalog. Built for Lightspeed E-Series (Ecwid) merchants.

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✓ 14-day free trial ✓ No credit card required ✓ Installs in under 2 minutes ✓ Works with any Ecwid store

Two Powerful Tools, One Platform

Everything you need to turn browsers into buyers and understand your business better.

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Concierge

An AI chatbot embedded in your storefront that helps shoppers discover products, track orders, and get answers to store policy questions through natural conversation. It recommends items, handles follow-ups, and guides customers to the right purchase.

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Vantage

Your AI-powered command center inside the Ecwid admin. Get a daily morning briefing, monitor inventory with low-stock and reorder alerts, track sales and customer trends, and ask your AI assistant questions about your business in plain English.

Up and Running in Minutes

No coding, no configuration, no hassle.

1

Install

Find Luminaire in the Ecwid App Market and click Install. Your 14-day free trial starts immediately.

2

Sync

Luminaire automatically imports your product catalog and learns about your inventory. Nothing to configure.

3

Sell

The Concierge widget appears on your store, ready to help customers find products and make purchases.

See Luminaire in Action

Watch how Concierge helps shoppers find exactly what they're looking for.

Concierge Chat Widget

Your customers type what they're looking for in plain language. Concierge searches your catalog and presents matching products with images, prices, and direct links to buy.

It handles follow-up questions, size and color preferences, budget constraints, order tracking, and store policy questions.

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Screenshot coming soon

Concierge chat widget in a live store

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Screenshot coming soon

Vantage AI dashboard

Vantage Dashboard

Start each day with a morning briefing that summarizes sales and flags inventory issues. Monitor stock levels with smart reorder alerts so you never miss a sale.

Ask the built-in AI assistant questions about your business in plain English, like "What were my top sellers last month?" or "Show me items running low on stock." It's your analytics team, always on call.

Uncover hidden demand: Luminaire tracks what your customers are searching for that you don't carry yet — so you can stock what they actually want, before your competitors do.

Plans for Every Store

Start free, upgrade as you grow. Every plan includes all features.

Starter

$19
per month
  • 150 conversations/month
  • Up to 500 products
  • AI concierge chat widget
  • Product search & recommendations
  • Multi-language support (5 languages)
  • Custom widget name & brand voice
  • Vantage AI dashboard & inventory alerts
Start Free Trial
Most Popular

Growth

$49
per month
  • 500 conversations/month
  • Up to 2,500 products
  • AI concierge chat widget
  • Product search & recommendations
  • Multi-language support (5 languages)
  • Custom widget name & brand voice
  • Vantage AI dashboard & inventory alerts
Start Free Trial

Pro

$99
per month
  • 1,500 conversations/month
  • Up to 10,000 products
  • AI concierge chat widget
  • Product search & recommendations
  • Multi-language support (5 languages)
  • Custom widget name & brand voice
  • Vantage AI dashboard & inventory alerts
  • Priority support
Start Free Trial

Enterprise

Custom
tailored to your needs

Need more conversations, products, or dedicated support? We'll build a plan that fits your business.

Contact Us

All plans include a 14-day free trial. No credit card required.

Frequently Asked Questions

How does the AI know about my products?
When you install Luminaire, it automatically syncs your entire Ecwid product catalog. Product names, descriptions, prices, images, and availability are all indexed so the AI can search and recommend from your real inventory.
Do I need to write any code?
No. Luminaire installs as a native Ecwid app and the chat widget is automatically added to your storefront. There's nothing to configure or code.
What counts as a "conversation"?
A conversation is one chat session between a customer and the AI concierge. A single conversation can include multiple messages back and forth. If a customer leaves and returns later, that starts a new conversation.
What happens if I hit my conversation limit?
Existing conversations continue normally. New conversations will see a friendly message letting customers know the assistant is temporarily unavailable. Your limit resets at the start of each billing cycle.
Which languages are supported?
Every plan supports English, Spanish, French, German, and Portuguese. The AI will respond to customers in whichever language you choose for your store.
Can I try it before paying?
Yes! Every plan includes a 14-day free trial with full access. No credit card required. Install from the Ecwid App Market and start using it immediately.